Privacy Policy

Last Updated: March 17, 2026

At Flōw, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our wellness products.

1. Information We Collect

• Personal Information: When you make a purchase or sign up for our newsletter, we collect details such as your name, email address, shipping address, and phone number.

• Payment Data: All payments are processed through secure third-party providers. We do not store your credit card details on our servers.

• Device & Usage Data: We automatically collect certain information about your device, including your IP address, browser type, and how you interact with our site via cookies.

2. How We Use Your Information

We use the data we collect to:

• Process and ship your orders for the Flōw Lymphatic Massager.

• Deliver your free Lymphatic Drainage eBook via email.

• Provide customer support regarding our 28-day refund policy.

• Send you updates on new wellness products and health tips (only if you opt-in).

3. Sharing Your Data

We do not sell your personal information. We only share data with trusted third parties necessary to run our business, such as:

• Shipping Partners: To deliver your product.

• Payment Processors: To securely handle transactions.

• Marketing Platforms: To send our wellness newsletters (you can unsubscribe at any time).

4. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your personal data but cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request that we correct or delete your information.

• Opt-out of marketing communications.

6. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of our store.